* Please see below on how to personalise your Glass: * Any name up to 12 characters. * Please avoid entering your text in block capitals. * Glass is presented in a folding gift box. The Personalised Engraved Hi Ball Glass is a versatile gift for any occasion. Personalise it with a name and present it in a folding gift box for an elegant touch.**How to personalise your product:** 1. Place your order 2. You will receive an email from dunelm@personalisedmemento.co.uk within 1 hour to add your personalised message. If not received, please check your junk folder. 3. Once received, follow the link within the email. 4. Type your message into the fields on screen and click on the preview to review the personalisation. 5. Once checked and happy, click submit. 6. Production of the order will commence. **Please note:** * The content on a personalised product will be produced exactly as you enter it, including spelling and capitalisation. Please ensure that all details, especially the personalised text, are correct before clicking submit. * Accents, special characters and emojis are not accepted. * Once the personalisation has been submitted, the order cannot be amended or cancelled. * If the personalisation is not submitted within 3 days, the order will be automatically cancelled. * We do not permit personalisation that infringes copyright laws, is indecent or offensive, or contains language deemed to be abusive, threatening, or defamatory. Full content rules can be viewed in the [terms and conditions](https://www.dunelm.com/info/help/personalised-goods-terms-and-conditions). Orders that do not follow these rules will be refused. By ordering a personalised product, you are agreeing that your details (name and contact details, including address) and the details that you provide of any other party, such as the recipient of the personalised product, can be shared with our third party supplier who provides the personalisation service only for the purposes of completing the personalisation service and delivering the product to you or the recipient. Our Privacy Policy is here: [Privacy Policy | Dunelm](https://www.dunelm.com/info/help/privacy).